Windows Support

OS X Support

Option 2
TechinLine Remote Client

and

Managed Remote Support Agreements

Do you need the availability of a full time computer technician at your office but don't want the cost associated with it.

I can remotely manage and support most computer systems and networks from as low as $250 per month. Of course I'm always on hand to visit for issues that can't be resolved remotely. $250 includes 3 hours of remote/telephone assistance per month.

Setting up a remote support system for your network is free for all customers on a remote support plan.

Please email or give me a call on 1300 721 576 if you would to like to arrange a meeting to find out the benefits of remote assistance.

Our most popular support agreement is $5900 per month including GST. This covers

• 70 hours per month remote/telephone/onsite support
• Up to 30 seats and 2 servers
• 3 business hour response for high level critical issues
• 5gb per week of off-site automatic backup
• Dedicated service manager for your company
• Additional labour above 70 hours per month charged at a heavily discounted rate of $80 (Normal rate is $140)